Acd67 Privacy Policy — We are committed to protecting your data

We collect various types of information when you register with acd67 and as you continue using our services. This Privacy Policy explains what that information is, why we collect it, and how it is used.

Automatically collected data includes cookies, log files, website usage patterns, and referral sources. This information is primarily used to improve site performance and enhance the user experience.

Acd67 uses your information only for specific, legitimate purposes. The main reasons your data is used under this Privacy Policy are outlined below:

• Account Management: For registration, login, password recovery, and account verification.
• Payment Processing: To process deposits and withdrawals securely.
• Customer Support: To respond to your complaints and inquiries accurately and without delay.
• Security Monitoring: To prevent fraud, scams, and unauthorized access.
• Bonuses & Promotions: To send you relevant offers tailored to your preferences.
• Responsible Gaming: To monitor your gaming behavior and provide support when needed.
• Legal Obligation: To comply with regulatory requirements.

Acd67 never shares your data with third parties for marketing purposes. Promotional communications are only sent with your consent, and you can opt out at any time.

Acd67 respects your privacy. Your personal information may only be shared with third parties in the following limited circumstances:

1. Payment Providers: To process transactions with payment providers such as bKash and Nagad. These partners are required to comply with acd67's privacy standards.
2. KYC Service Provider: With licensed third-party companies for identity verification.
3. Legal Authorities: Upon a valid court order or lawful request from a law enforcement authority.
4. Security Experts: To assist in the investigation of cyberattacks or fraudulent activity.

In the event of a change in corporate structure — such as a merger or acquisition — your data may be transferred to the new entity. In such cases, this Privacy Policy will remain in effect and users will be notified in advance.

Acd67's website and app use cookies and similar tracking technologies. Cookies are small text files stored on your device that allow the site to recognize you and remember your preferences.

Types of cookies used on acd67:

• Essential Cookies: For login sessions, security tokens, and core site functionality. These cannot be disabled.
• Functional Cookies: For language preferences, layout settings, and improving your overall experience.
• Analytics Cookies: To understand which parts of the site are used most. This information is anonymised.
• Marketing Cookies: To show you relevant promotions. You can turn these off at any time.

Acd67 uses industry-leading technology to keep your data secure. This section of our Privacy Policy outlines our security measures in detail:

• SSL/TLS Encryption: All data transfers are secured with 256-bit SSL encryption.
• Firewall: Advanced firewall systems block unauthorized access.
• Two-Factor Authentication: An additional layer of security at login.
• Secure Servers: Physical security at data centers with 24/7 monitoring.
• Regular Audits: Regular audits conducted by independent third-party security experts.
• Staff Training: All acd67 staff receive data protection training.

In the event of a data breach, acd67 will notify affected users by email within 72 hours. Immediate action will be taken to minimise any harm.

Under acd67's Privacy Policy, you have certain fundamental rights over your personal information. To exercise any of these rights, please contact our support team:

Acd67 does not retain your data for longer than necessary. How long we keep it depends on the type of data and any applicable legal obligations:

• Active Account Data: For as long as your account remains active.
• Transaction Records: Up to 5 years, in accordance with financial regulations.
• KYC Documents: For legal reasons, up to 3 years after account closure.
• Gaming Logs: Up to 2 years for dispute resolution purposes.
• Support Contact: 1 year after last contact.

Once the retention period expires, your data is securely deleted or anonymized. You may also request early deletion, though some data may be legally required to be retained.

Acd67 strictly prohibits use of its services by anyone under the age of 18. This section of our Privacy Policy reflects our commitment to protecting the online safety of children and minors.

• Acd67 never knowingly collects data from minors.
• If an underage user is identified, their account will be immediately closed and their data deleted.
• Parents or guardians may contact support to request the deletion of a minor's data.

Acd67 may update this Privacy Policy from time to time. Changes may be driven by legal requirements, technical updates, or an expansion of our services.

• You will be notified by email or on the platform at least 14 days before any significant changes take effect.
• Minor changes such as spelling corrections or clarifications may be made without a separate notification.
• Continued use of our services after any changes will be considered acceptance of the updated policy.
• You can request archived versions of previous policies from our support team.

The "Last Updated" date at the top of this page always reflects the most recent version in effect. We recommend checking this page regularly.

For any questions, concerns, or complaints regarding this Privacy Policy, please reach out to the acd67 data protection team:

• Email: support@acd67.bet
• Help Center: acd67.bet/help-center
• Response Time: Usually within 48 hours

We take every privacy complaint seriously and work to resolve it as quickly as possible. Your satisfaction is our priority.